Hello
There

Based in Porto, Portugal, I am a Systems and IT operations specialist with 8 years managing multi-platform fleets, user identity, and network infrastructure. I build custom internal tools when the workflow needs it. I also develop custom solutions to improve company workflows, such as building internal dashboards and tools tailored to operational needs.

0+Years in operations
0+Endpoints managed
0+Active users supported

Work
Experience

L1/L2 Systems & Operations Support

Escola Artística e Profissional Árvore

L2 support for students, faculty, and administrative staff — resolving daily technical incidents to minimize downtime for classes and services. Fleet administration for 300+ computers across Windows, macOS, and Linux: OS imaging, large-scale software deployment, and ongoing maintenance. Equipment and AV management: printers, multimedia projectors, network equipment, interactive screens, and audio systems across the campus. Web development and infrastructure: designed, built, and maintain the school's digital ecosystem — bilingual public website, content dashboards, touchscreen kiosks, and real-time information displays using Next.js, TypeScript, and Prisma/PostgreSQL, with autonomous VPS deployment and server maintenance. Software licensing and distribution: large-scale setup and installation of Adobe Creative Cloud and Autodesk suites (AutoCAD, 3ds Max) for classroom readiness.

Aug 2018 - Present
Porto, Portugal

Web Solutions Specialist

Freelance

Designed and deployed responsive web applications for diverse clients, focusing on performance, accessibility, and clean architecture. Gathered business requirements and translated them into scalable technical solutions and database schemas. Managed full project lifecycles including VPS and web hosting setup, domain and DNS configuration, and database integrations.

Jan 2017 - Dec 2020
Porto, Portugal

Hardware & Systems Support Specialist

Satfiel

Advanced troubleshooting and component-level diagnosis of complex hardware defects and OS failures, restoring system functionality for end-users. Operating system reinstallation, malware remediation, and drive/partition recovery to ensure system stability and data protection.

Jan 2016 - Dec 2016
Porto, Portugal

Academic
Background

Higher Technical Course (CET) in Computer Science / IT — Level 5 QNQ

Instituto Politécnico de Bragança

Jan 2014 - Dec 2015
Bragança

Professional Course in Computer Systems and Programming — Level 4 QNQ

Escola Secundária de Penafiel

Jan 2011 - Dec 2014
Penafiel

Technical
Skills

Active Directory (AD)

Microsoft 365 Admin Center

OS Imaging & Deployment (Windows, macOS, Linux)

Linux VPS Server Administration

Network Configuration & Diagnostics (TCP/IP, DNS, DHCP)

Print Servers & Fleet Hardware Support

L1/L2 Technical Operations

System Maintenance

Advanced Troubleshooting & Hardware Diagnostics

Automated Deployment (FOG Project, Acronis)

Remote Access & Support (Take Control, AnyDesk)

PowerShell

Bash

SQL (PostgreSQL, MySQL)

Next.js

TypeScript

React

Git / GitHub

VS Code

Terminal (CLI)

Web Hosting Platforms (Vercel, VPS)

Projects

Escola Árvore

Escola Árvore

WebsiteDashboardInfrastructure

School digital ecosystem: bilingual website, content dashboard, kiosks, and live info screens — designed, deployed, and operated on the school VPS

Stack:Next.js, TypeScript, Prisma, PostgreSQL, Linux VPS, Tailwind CSS
Forge

Forge

AppDashboard

Production fitness platform with mobile app, admin dashboard, and real-time data — designed, shipped, and still operated end to end

Stack:React Native, Expo, Supabase, Next.js, PostgreSQL
Svelta

Svelta

AppDashboard

Production wellness platform for women — mobile app, backend, and admin tools operated as a live system

Stack:React Native, Expo, Supabase, Next.js, PostgreSQL
F

Framepin

Map of filming locations from movies, shows, and games — visit them and share photos

Greyhound

Greyhound

Landing page, blog, and NFT staking platform for the $GREYHOUND XRPL token

XRPLDash

XRPLDash

Drag-and-drop dashboard for managing XRPL assets — XRPL Grant winner

Otlyn

Otlyn

WIP

Drag-and-drop dashboard for managing BASE blockchain tokens (work in progress)